Set up for success
At Whitbread, we're committed to creating a great place to work for our 35,000 Team Members in more than 1,200 hotels and restaurants right across the UK. They keep our business thriving and guests returning and in return we offer amazing opportunities for personal development - such as our Apprenticeship programmes.
Apprenticeships offer a fantastic way for our Team Members and Managers to grow their careers with us. Apprenticeships are work-based training programmes relevant to specific roles and designed to meet our business needs. This means that you can put your skills into practice daily at work, while also gaining a nationally recognised apprenticeship.
You can learn at your own pace with a variety of learning methods to support your development and we’ll fund your apprenticeship training as you continue to earn your normal wage. You will be given industry and role specific skills and knowledge to help you excel in your role, provide a fantastic service to our guests and colleagues and be equipped with everything you need to achieve.
How will training be delivered?
An apprenticeship can be completed at your own pace but takes at least 12 months to complete based on a 30 hour week. However it will depend on the course; as the higher the level of the apprenticeship, the longer the duration.
You will be supported by a Trainer who will visit every 4 to 6 weeks for sessions which will last for approximately two hours. The visits will comprise of observations and checking work that was set.
Your manager will also be present at these visits to talk through what has been completed and sign off the evidence. These visits are flexible and will be organised in advance with you and your manager to fit around rotas. A reminder email will also be sent to you and your site to remind you that a visit is due to take place.
Self-study is a big part of the apprenticeship and all apprentices will need time to complete a range of different work including written activities, online multiple-choice assessments and assessment preparation.
The amount of work will depend on the level of the apprenticeship you are undertaking, however we recommended around three hours of self-study per week.
There will be practical training too such as; work shadowing, guest service skills, brand training, new menu launches, cook-offs and Health and Safety training relevant to the apprenticeship. As well as online activities that are led by Whitbread,
business projects as part of the apprenticeship and time given to you to complete your reflective journal at the end of shifts.
Below are the eligibility criteria to apply for an apprenticeship programme. Dependant on the programme you apply for there may be some other requirements, such as the role you are in or your responsibilities.
- You have been a resident in the EU for the past 3 years
- You are not currently working on a student visa and have no employment restrictions You are not starting part or full-time education in the next 18 months
- You have not completed a similar programme to the one you are applying for
- You work 16+ hours per week or 21+ hours if based in Northern Ireland
Supporting you throughout
Throughout your Apprenticeship you will have the one-to-one support of a dedicated, qualified Trainer. They are the delivery experts who will help you to develop skills, provide coaching and support your assessment. Your Trainer will:
- Meet with you face-to-face every other month to check off-the-job training, reviewing your progress and agreeing new learning actions
- Maintain regular contact with you via online and phone calls each month
- Support and coach you throughout your apprenticeship
- Provide you with visibility of your progress
Your line manager will play an important part in your development too. Your Trainer will support the delivery of the ‘knowledge’ training required as well as practice assessments. Your line manager will support your development of the ‘skills’ and ‘behaviours’ on the job. Your line manager will:
- Support you to achieve on-the-job skills
- Coach you in the workplace and make sure behaviours are aligned to the programme
- Make sure that you are given adequate time during work hours to complete off-the-job training and independent study
- Be available to attend the End-point Assessment activities
- Update Lifetime Training of any changes of circumstances and approve any requested appointment changes
- Be present for progress review visits with you and your Trainer
Your Apprentice commitment:
- Sign a Learner Agreement to outline your commitment to your apprenticeship
- Complete work within agreed timescales Upload submissions to the online Learner Portal
- Attend Trainer visits and distance support sessions every 4-6 weeks
- Commit to around three hours per month of self-study, set by your Trainer
- Bring relevant evidence of completed work
- Give at least 48 hours’ notice to postpone or cancel and appointment
Hospitality Team Member Level 2
Through structured workshops and on-the-job training, you'll develop the core skills that everyone in hospitality needs, gain that nationally-recognised qualification and enjoy faster progress through our business.
For the following roles; Reception Team Member (Premier Inn), Housekeeping (Premier Inn), Kitchen Team Member (Premier Inn), Ground Floor Team Member (Premier Inn), Front of House and Back of House Team Member (Restaurants).
Apprenticeship roles
Deputy Hotel Manager
Deputy Hotel Manager – Cockermouth – 40 hours Contract Salary: £26,750 - £30,000 + Benefits We have a great opportunity to join Premier Inn as Deputy Hotel Manager for our...
View roleKitchen Manager - Marsh Mills (Plymouth) - Beefeater
Kitchen Manager - Marsh Mills (Plymouth) - Beefeater Bring your expertise at running a commercial kitchen to our table and we’ll feed your passion for self improvement and give you the ingr...
View roleKitchen Manager – The Applecart - Beefeater
Kitchen Manager – The Applecart - Beefeater Bring your expertise at running a commercial kitchen to our table and we’ll feed your passion for self improvement and give you the ingredi...
View roleKitchen Manager - Frome Flyer - Beefeater
Kitchen Manager – The Frome Flyer - Beefeater Bring your expertise at running a commercial kitchen to our table and we’ll feed your passion for self improvement and give you the ingre...
View roleHospitality Supervisor Level 3
Continuous on-the-job training and workshops will develop those people skills and teach you how to supervise and lead in the hospitality business. Complete the apprenticeship and you'll be able to apply for one of our Hospitality Manager Apprenticeships.
For the following roles; Assistant Hotel Manager (Premier Inn), Head Housekeeper (Premier Inn), Duty Manager (Premier Inn), Restaurant Team Leader (Restaurants).
Apprenticeship roles
Investor Relations Manager
As the owner of leading budget hotel brand Premier Inn and a member of the FTSE 100, it is really important that Whitbread are open and available to our shareholders and potential investors.
View roleInternal Auditor
We are recruiting for an Internal Auditor to provide independent, objective assurance to the Audit Committee on the effectiveness of Whitbread’s system of risk management and internal control environm...
View roleInvestor Relations Manager
As the owner of leading budget hotel brand Premier Inn and a member of the FTSE 100, it is really important that Whitbread are open and available to our shareholders and potential investors.
View roleInternal Auditor
We are recruiting for an Internal Auditor to provide independent, objective assurance to the Audit Committee on the effectiveness of Whitbread’s system of risk management and internal control environm...
View roleSenior Production Chef Level 3
It’s the pathway for all budding Head Chefs, taking those skills you have up a notch through training and workshops. Learning from the chefs who know what it takes to delight customers, this is a real chance to establish yourself within one of our popular brands.
For the following roles; Head Chefs in our Restaurant brands and Expert Kitchen Team Members in Premier Inn.
Hospitality Manager Level 4
Individuals in this role are highly motivated team leaders with excellent business, people and customer relation skills that combine a talent for management and specific industry skills and thrive on the customer facing nature of the role.
For the following roles; Deputy Hotel Manager (Premier Inn), Kitchen Manager (Restaurants), Restaurant Manager (Restaurants), Housekeeping Manager (Premier Inn), Head Chef (Premier Inn).
Learner portal
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