Location: Bases in Dunstable Monday to Friday Work Level: 5
People are at the centre of everything we do, be it our customers or team we focus all our energy on ensuring they get the best experience. Our Employee Relations team are critical in ensuring the our teams get the best possible experience when it come to their employment with Whitbread.
The Employee Relations Advisor plays a key role in this, supporting the team with BAU case management.
What you’ll be doing:
As an Employee Relations Advisor, you’ll play a key role in shaping a positive workplace culture and supporting managers across the organisation. Your day-to-day will include:
· Resolving ER queries via phone, email, and face-to-face, using your expertise in employment law to provide clear, practical advice.
· Acting as a trusted advisor, offering subject matter expertise on Employee Relations processes and Employment Policy.
· Coaching and guiding stakeholders, helping them implement effective, commercially focused solutions.
· Reviewing and assessing cases to identify risks, gaps, and opportunities for process improvement.
· Driving consistency, ensuring advice and decisions are applied fairly and in line with organisational standards.
· Managing Occupational Health referrals, advising on assessments, adjustments, and absence management strategies.
· Keeping accurate records, documenting cases promptly and maintaining up-to-date information for compliance and reporting.
What we’re looking for:
· A solid understanding of Employee Relations policies and UK employment law.
· Strong communication skills with the ability to handle challenging situations calmly and professionally.
· Exceptional attention to detail and accuracy in all aspects of your work.
· The capability to translate HR language and policies into clear, practical guidance for stakeholders outside HR.
· Experience managing workplace issues—whether as an ER Advisor, Line Manager, or in a similar role.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 118269-4492
Advertised: 03 Nov 2025
Application closed: 18 Nov 2025
